Returns & Exchanges
At Charley Crockett Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original, unworn condition with all tags attached, and include your original packing slip inside the box.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are covered.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed once the item is inspected.